Solutions for MSPs and MSSPs
A new revenue line you sell into your existing book. Without ripping out the stack you already run.
Concord by IaxaI is the engine that makes every client's security tools agree on what they're seeing. You keep the EDR, SIEM, and PSA you already sell. Concord sits above all of it, translates it into one shared language, and ships your client audit-grade compliance evidence on demand.
The Problem
Every client runs a different stack. Your analysts swivel-chair across all of them.
One client runs CrowdStrike + Splunk + Okta. The next runs SentinelOne + Sentinel + Duo. The next added a fourth EDR last quarter. Your senior analysts spend their days copy-pasting between dashboards, building cross-tool narratives by hand, and prepping evidence for whatever regulator each client answers to.
The Impact
Margin gets burned. Onboarding takes months. Vendor schemas change and your pipeline silently breaks.
Industry research puts the average MSP tool stack at 76 products. 75% of MSPs hit alert fatigue at least monthly. Tool sprawl burns 18-25% of gross margin through license stacking, integration maintenance, and reporting chaos. Meanwhile your clients ask the question every MSSP customer asks: what are you actually doing for me?
How Concord Helps
Concord reads what every client already runs and translates it into one shared language. Same engine, any vendor, any regulator. Drift detection catches schema changes before they break your pipeline. The audit ledger gives every client provable evidence of what their security practice actually did, on demand.
The Outcome
Faster onboarding. Less ops drag. Evidence packets your clients can hand to examiners.
Onboard a new client without rebuilding your runbook. Write a detection once and deploy it across every client environment. Hand each client an FFIEC, SOC 2, HIPAA, or PCI evidence packet generated from the same telemetry your analysts already see.
What This Does for Your Practice
More ARR per client. Less swivel-chair. Compliance becomes recurring revenue.
Concord is a line item you add to existing client engagements. You keep the EDR, SIEM, RMM, and PSA you already resell. The unit economics stack on top of what you have today.
Sellable compliance, not free labor
Auto-generated FFIEC, SOC 2, HIPAA, PCI, and NAIC evidence packets become a recurring line item per client instead of a one-off project your senior people get pulled into every quarter.
Stop losing clients to national MDRs
Huntress, Arctic Wolf, and the national MDR brands are quoting directly into your client base. A live client portal that shows what you actually did this week, drawn from real telemetry, is the answer to “what are we paying you for?”
Senior analyst hours back
Cross-tool correlation, dedup, and entity resolution happen in the engine. Your senior people stop copy-pasting between consoles to build a narrative the client can read. They review what Concord already correlated.
Onboarding that compounds
30+ vendor mappings and 6 production-ready connectors out of the box. Each new client onboarded teaches the engine. The tenth client onboards faster than the first because the translation library grew along the way.
Inside the Engine
One engine. Every client. Every regulator.
Multi-tenant from day one
One Concord instance across every client SOC. Per-tenant isolation by design: shared platform, separated data, no cross-contamination. Multi-tenant architecture is roadmapped for Q3 2026; current deployments are single-tenant per environment.
Compliance Auto-Packets
Auto-generated audit evidence for FFIEC, SOC 2, HIPAA, and PCI, drawn from the same telemetry your analysts already work in. Hand each end-client a packet they can take straight to an examiner. Stop building evidence in screenshots.
Self-healing pipeline
When a vendor changes its schema (and they all do), Concord detects the drift, proposes a fix, runs it in shadow mode, and only promotes after approval. Less ops drag every time CrowdStrike, Okta, or Splunk ships a release.
Reverse Transpiler: Detection Portability Layer
Write a detection once in the Concord schema. Deploy it across every client environment regardless of which SIEM, EDR, or SOAR they run. Stop maintaining the same rule in five different vendor dialects.
Tamper-evident audit ledger
Every translation, every entity match, every drift repair written to a hash-chained, Ed25519-signed ledger. Provable trust for regulated end-clients. The spine that makes Auto-Packets defensible in front of an examiner.
What Concord Actually Does
Four engines. Above OCSF, not parallel to it.
Translation is table stakes now. Concord operates above the schema layer: calibrated identity, self-healing pipeline, audit-grade trust.
Layer 1
Cross-tool truth
Translation, Entity Resolution, and Semantic Dedup working together. Every vendor signal mapped into one schema. Duplicate alerts collapsed. The same person recognized across tools that share no identifier.
Layer 2
Calibrated identity
Patent-pending Entity Resolution Engine combined with conformal prediction. Every match ships with a calibrated confidence score, not a black-box guess.
Layer 3
Self-healing pipeline
Drift detection plus auto-repair. Detect a vendor schema change, propose a fix, shadow it, promote after approval, write the whole loop to the ledger. The pipeline survives vendor releases without on-call pages.
Layer 4
Provable everything
Append-only, hash-chained audit ledger. Compliance Auto-Packets that draw straight from it. Every claim Concord makes is replayable, signed, and defensible.
What the engine ships with today
Concord is built on two patent-pending engines and a working Translation layer. Numbers below are from internal benchmarks.
94.3%
Entity resolution accuracy
Patent-pending Entity Resolution Engine. Matching the same person, account, or asset across tools that share no common identifier. These figures come from internal benchmarks; security-domain validation is in progress.
83.4%
Semantic similarity on unseen formats
Semantic Translation Engine. Mapping vendor fields it has never seen before into the Concord schema using 768-dimensional embeddings. These figures come from internal benchmarks; security-domain validation is in progress.
30+
Vendor mappings, 6 production-ready connectors
Your Client Mix
Same engine. Any regulated vertical your clients face.
Concord doesn't care which vertical your clients sit in. The translation engine is vendor-agnostic and the auto-packets are framework-agnostic. Pick the alphabet. Same engine handles it.
Community + mid-market banks
FFIEC, GLBA
Regional healthcare payers
HIPAA, HITECH
Mid-market insurance
NAIC Model Law, SOC 2
AI-era tech scale-ups
SOC 2, PCI, ISO 27001
Built for regulated end-clients from the start
SOC 2 Type I
Targeted Q3 2026. The gate that unlocks broader MSSP partner enablement.
On-prem Edge Gateway
Available for air-gapped deployments. Client telemetry never has to leave the client network.
Patent-pending engines
Two USPTO patents in active prosecution: Semantic Translation Engine and Entity Resolution Engine.
Sits beside your stack. Doesn't replace it.
Concord integrates four ways: parallel syslog, enrichment API, post-ticket enrichment via your PSA, or a client-side sidecar. Pick whichever fits the engagement. The engine reads from what you already run: CrowdStrike, SentinelOne, Huntress, Splunk, Sentinel, Okta, Microsoft Graph, Palo Alto, Cisco. 30+ vendor mappings and 6 production-ready connectors. We never sit between you and your client's data, and we don't compete with you for the customer.
MSP / MSSP Founders Program
Five partners. 90-day pilot. Locked Year-1 terms.
We're picking five MSPs and MSSPs to deploy Concord with us this year. Pilot runs 90 days against your real client mix. You get direct access to both founders, a seat at the V2 roadmap table, and locked Year-1 commercial terms, written into the agreement, not a promise. We get real deployments across the range of stacks our customers actually run. The CEO is in Birmingham. If you're local, this is a phone call, not a sales cycle.
Stop reconciling. Start trusting one timeline.
30-minute walkthrough. Your tools. Your tenants. Your audit cycle. We will show you exactly where Concord earns its keep.