Security operations
MDR
Managed Detection and Response. A service where humans run security operations on behalf of a customer. Concord is the engine an MDR runs, not a competing service.
Definition
MDR (Managed Detection and Response) is a service category. The customer outsources 24/7 security operations to a provider whose analysts triage alerts, run investigations, and execute response actions on the customer's behalf. Arctic Wolf, Huntress, and Red Canary are well-known MDR providers. The economics work because the provider amortizes a senior SOC team across many customers and uses tooling (SIEM plus SOAR plus a layer of provider-built automation) to keep analyst time focused on the alerts that matter. Concord by IaxaI is engine-not-service. Concord does not staff a SOC, does not run a 24/7 watch desk, and does not compete with MDRs for the customer's check. Concord is the platform an MDR or MSSP can run underneath their service to make the service better: calibrated identity, drift-resistant mappings, portable detections, audit-grade evidence. The buyer is the channel partner, not the end customer.
See also
Related capabilities and terms
MSSP (Managed Security Service Provider)
The primary buyer for Concord by IaxaI. A firm that delivers security operations to multiple end-clients, often regulated mid-market.
Multi-Tenant Security Operations
Running security for many isolated end-clients from a single platform. The structural problem an MSSP solves; the problem Concord makes solvable.
SOC Analyst
The persona doing the daily work: triaging alerts, running investigations, writing detections. The MSSP variant works across many tenants from one console.
XDR
Extended Detection and Response. Vendor-locked telemetry stacks that correlate within one ecosystem. Concord works across XDRs, not inside one.
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