Security operations
MSSP (Managed Security Service Provider)
The primary buyer for Concord by IaxaI. A firm that delivers security operations to multiple end-clients, often regulated mid-market.
Definition
An MSSP (Managed Security Service Provider) is a firm that delivers security services to multiple end-client organizations. The MSSP runs the SIEM, the SOAR, the detection rules, and the analyst hours. The end-client runs the bank or the hospital or the manufacturing line. Concord by IaxaI is sold through the MSSP channel, not direct to the end-client enterprise. The reason is structural: an MSSP serving thirty regulated mid-market clients faces the cross-tool truth problem and the multi-tenant operations problem at thirty-times the scale of any single end-client. The buyer pain is concentrated. The Concord pitch lands harder there than anywhere else. The Concord channel motion targets MSPs and MSSPs serving regulated mid-market: regional banks under $25B, mid-market insurance, regional healthcare payers, AI-era technology operators. The end-client never buys Concord directly; they get the benefit through whichever partner delivers their security service.
See also
Related capabilities and terms
MDR
Managed Detection and Response. A service where humans run security operations on behalf of a customer. Concord is the engine an MDR runs, not a competing service.
Multi-Tenant Security Operations
Running security for many isolated end-clients from a single platform. The structural problem an MSSP solves; the problem Concord makes solvable.
SOC Analyst
The persona doing the daily work: triaging alerts, running investigations, writing detections. The MSSP variant works across many tenants from one console.
Detection Portability Layer
Author a detection once against OCSF; Concord deploys it across every vendor surface in the stack.
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